Track your order
Placing Your Order
All orders are shipped via FedEx, straight from our workshop in Brazil to your doorstep.
Estimated delivery time: approximately 15 business days, depending on your location.
For exchanges or returns, please contact us at malacarausa@malacara.com. You’ll be guided to send the item to our U.S. representative in Fort Worth, TX.
Estimated delivery time: approximately 15 business days, depending on your location.
How to Track Your Order
Please note: Every piece is made especially for you. Once your order is placed, it enters production and will be shipped within 7 business days.
On the day your order ships, you’ll receive an email with your invoice and FedEx tracking number. As your package makes its way to you, we’ll keep you updated by email every step of the way.
Be sure to check your spam or junk folder if you don’t see the emails in your inbox.
If needed, you can also track your shipment directly on the FedEx website using your tracking code.
questions?
We're here to help.
Feel free to reach out at:
📞 +1 (817) 308-2412
✉️ malacarausa@malacarastore.com